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General
HikenBike Shuttle reserves the right to modify shuttle routes in situations we deem unsafe, such as adverse weather conditions.
HikenBike Shuttle shall not be held responsible for any damage, expense or inconvenience caused by change of schedule, strikes, vehicle breakdown, Acts of God, or other conditions.
Our vehicles and purpose built trailers can accommodate up to 23 passengers with bikes and packs.

For your comfort all our services are smoke free.

Booking & Payments
Bookings can be made through either www.hikenbikeshuttle.co.nz booking form, or email sales@hikenbikeshuttle.co.nz or phone 027 446 7876.
Your booking is not confirmed until accepted by HikenBike Shuttle either by written or verbal communication directly to the person making the booking.
Payment is required in full 2 weeks before departure, and for short notice bookings payment is ‘cash on the day’ with an invoice provided.
Payments should be made by direct debit into the account details sent with booking confirmation. We do not accept credit cards or cheques.
All prices are in New Zealand dollars.

Cancellation and Payment Refunds
Cancellations are to be notified in writing or phone by the person making the booking.
If travel is cancelled less than five days before shuttle pick up date a refund/credit for future bookings is at the discretion of HikenBike Shuttle.  It is highly recommended that clients have full travel, accident and medical insurance.

Safety Terms and Conditions
There are inherent risks in any adventure activity. It is a condition of HikenBike Shuttle accepting your booking that you are aware of the potential dangers and have the skill level required to safely navigate your chosen route.
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